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Legal · Policy No. 06

Accessibility

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That covers keyboard navigation, screen-reader-friendly structure, sufficient colour contrast, text alternatives for images, captions for videos, and reduced-motion options. The site is available in English and Farsi.

  • Updated October 21, 2026
  • 1 min read
  • 4 sections

Our website

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That covers keyboard navigation, screen-reader-friendly structure, sufficient colour contrast, text alternatives for images, captions for videos, and reduced-motion options. The site is available in English and Farsi.

Known limitations

Some third-party content, such as the booking system and embedded maps, is outside our direct control. We work with those providers to improve it.

Our clinic

Entry is step-free; look for our sign and our signature green walls. We have an accessible washroom and adjustable treatment tables, and service animals are welcome. Babies and companions are welcome too. There are bike racks nearby, paid visitor parking in the building (downstairs) and metered street parking nearby. Tell us about any needs when you book and we'll accommodate you wherever we can.

Feedback

If anything on the site is hard to use, email info@flourishtcm.com or call 778-654-6693. We reply the same day during opening hours.

Last updated October 21, 2026. We’ll update this date whenever the policy changes.

Other policies

Questions about a policy?

We’re happy to explain

Our Privacy Officer, Tabasom (Tabi) Mirshahi, R.Ac., R.TCM.P., handles requests to access, correct or delete your information. For anything else in these policies, call or message us. We reply the same day during opening hours.